Privacy and Security

Our site is operated by Hype and Steam NG Limited (company registration number 1434552). We are committed to protecting and respecting your privacy. We respect the privacy rights of our online visitors and customers and recognize the paramount importance of protecting the information we might collect about them. We will only use the information that we collect about you lawfully. The following general information and guide lines are provided by us to enable our online visitors and customers to be fully informed and reassured by our company privacy policies in line with all laws governed by and construed in accordance with the laws of Federal Republic of Nigeria. By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

Information we collect

The main aim of collecting information from you is to deliver a smooth and personalised service when ordering from us. We collect information from you when you subscribe to our mailing list for either email subscription, postal delivery or promotions and or text communications or website administration. The purpose of the subscription is to gather details so that we can provide you with up to date information on our products and new style releases which you have requested from us. We operate an opt-in policy in terms of communicating via email, post, and telephone. By subscribing to our mailing list, you are opting to receive communications by email, post and text. However, every time we contact you after this, you will have an opportunity to unsubscribe from our mailing list. We will not pass details about you on to any third parties, and your personal details will not be sold to any database companies. Should you choose to have your name and personal data removed from our database all together, you can do so by clicking the unsubscribe link on the email. Our website requests personal information from you when you place an order. If an order is placed with us, we will request personal information including your name, email address, phone numbers, home address, shipping and debit card billing address so that we can process, fraud check and deliver your order. Details of your address and the telephone number and email you have supplied to us will be shared with our courier partners these details have been shared to assist in providing you with an excellent delivery service and will not be used by this third party for any other reasons. Your telephone number may be given to our courier partner for delivery purposes. These details allow us to process your order and to let you know the status of your order. We do not store customer card details nor do we share card details with anyone. We may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs. If you contact us, we may keep a record of that correspondence. We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

IP Addresses and Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Your Personal Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.

Your Password

Do not disclose your password to anyone, you are responsible for keeping this password confidential. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Children’s Policy

Children are not eligible to use our services. We will not knowingly collect any information from children under the age of 13. If you are under 13, please have your parents enter their information when personal information is required.